Privacy Policy

Effective Date: 08-06-2025

Higher Grounds Café by Manolo’s (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect the information you provide when you visit our website (the “Site”) or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and other identifying details when you place an order, sign up for our newsletter, or contact us.

• Non-Personal Information: Browser type, IP address, pages visited, time spent on the Site, and other anonymous data collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the collected information to:

• Process transactions and fulfill orders

• Respond to your inquiries or customer service requests

• Send promotional emails or newsletters (with your consent)

• Improve our website and services

• Maintain the security of our Site

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who help us operate our website and services (such as payment processors or email marketing platforms), under strict confidentiality agreements.

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, understand how users interact with our Site, and remember your preferences. You can choose to disable cookies through your browser settings, but doing so may affect some website functionality.

5. Email Communications

If you opt-in to our mailing list, you may receive emails about new products, promotions, or events. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Children’s Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

8. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the content or privacy practices of those third-party sites.

9. Your Rights

You have the right to access, update, or request the deletion of your personal data. To make such a request, please contact us using the details below.

10. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a new “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Higher Grounds Café by Manolo’s